Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more.
How long until I see results?
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Most customers notice visibly more even skin tone within 4 weeks of daily use. In clinical testing, dual melanin care improved by 132.7% and skin barrier by 186.3% after just 2 weeks.
Can I use it on my body, not just my face?
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Yes — that's what makes this duo different. The Cream is designed for face and body: apply it to elbows, knees, chest, and anywhere with dark spots or uneven tone.
Is it suitable for sensitive skin?
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Yes. The formula pairs Tranexamic Acid and Niacinamide with barrier-repairing Ceramides, and contains no harsh exfoliants or fragrance. If your skin is very reactive, patch test on your inner arm first.
Do I need both the Serum and the Cream?
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They're designed as a system — the Serum delivers concentrated actives, the Cream locks them in and extends the ritual to your body. You can use either alone, but results are strongest together.
How long does shipping take?
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Orders are processed within 1–2 business days. Standard shipping takes 5–8 business days, with tracking provided on every order.
What is your return policy?
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We offer a 30-day money-back guarantee. If you're not happy with your results, contact us and we'll make it right — no questions asked.
Can I use it with retinol or vitamin C?
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Yes. TXA and Niacinamide layer well with most routines. Use the duo in the morning (with SPF) and your retinol at night, or alternate evenings.